Our Quality commitment

ISO certification

Quality assurance is an integral part of our management model. Our goal is to meet your expectations in terms of product quality, service and on-time delivery. All Fidel Fillaud companies are ISO 9001 certified. See the original certification.

Product Quality

We provide a dependable packaging solution for the storage, transportation and sale of your products. We have long-standing partnerships with internationally renowned manufacturers based primarily in France and Europe.

We supply robust containers that comply with the regulations: Transportation of hazardous materials, child-resistant packaging, food compatibility, REACH, ... (Documents available online in your Customer Area)

Customer Service Quality

Our 21 sales representative/sales assistant teams located throughout France and Belgium each handle specific geographic areas.

You'll always find a partner near you and you'll always deal with the same two people. Your sales representative will work closely with you, know your needs and always be on hand to help.

As a Fidel Fillaud customer, you enjoy the guidance and services of an experienced team (most of our people have been with the company for an average of 10 years) who know all there is to know about packaging.