Online orders 24/7 - Wide ranges of products - Enhanced Customer Space... Welcome to the new fidel-fillaud.com!

FAQ

Product selection

Somes questions about our products ?
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Our search engine allows you to find a product by its product name, its brand name, its reference or by use.

 

It is possible to have a personalized printing. 
For more information, discover here some possibilities.
 

To learn more avout the different types of materials and their characteristics, please click here

It's possible to have a personalized printing. 
For more information, discover here some possibilities

The recyclability symbol of the material is visually indicated on the product description, and it is also specified in its description. For more information about the recyclability of Fidel Fillaud prodcts visit Citeo website

When a product has the UN marking, it means that it is approved for transportation abd storage of dangerous goods according to the United Nations.

For any change of reference, an email is sent to the customers.

You can request a quotation for a certain threshold of desired quantity. This possibility will be automatically suggested (to you) if you choose quantities exceeding this threshold.
For more information, you can contact your FIDEL FILLAUD agency by phone, from  Monday to Friday from 8:30am to 12:15pm and from 1:30pm to 5:45pm CET. 

 

It is the customer's responsibility to check the suitability of Fidel Fillaud products with their sown products/needs, as well as its physical and chemical compatibilities under the usual conditions of filling, storage and transportation. ,However,  we systematically offer you the accessories related to the product you are looking for to ease your purchase experience on Fidel Fillaud website.