New ERP : SAVE the date !


New ERP : SAVE the date !


In line with our customer-oriented business strategy "CAP 2018", we are about to roll out a new ERP*.


The solution includes CRM modules (Customer Relationship Management) for the business side of things and WMS modules (Warehouse Management System) for logistics.

It enabled us to build a single database for all Fidel Fillaud sites (France and Belgium) in which are listed all our suppliers and products, and it offers a powerful supply management system.

With this new ERP, we are building a technical architecture that will support our growth and allow us to progress in all areas with the aim of offering our customers more efficient and focused service.

Jean-François BOUTIER, CEO Fidel Fillaud

*ERP "Enterprise Resource Planning" is a type of business management software that an organization can use to manage data and operations across the entire business.




The ERP migration date is 1 October

We have taken all necessary steps to ensure a seamless transition in the best possible conditions.






However, we encourage you to plan ahead as well, based on the information below:

? Merchandise reception will be closed from Monday 26 to Friday 30 September inclusive

? There will be no outbound shipments from Wednesday 28 to Friday 30 September inclusive

? Receiving/Shipping will resume gradually starting Monday 3 October


We will contact you shortly with details on the new features of the system and related changes.

We apologize for any inconvenience this may cause and we appreciate your understanding as we continue to improve our customer experience.

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